Files and Folders with accents or other non-English marks (É, ö) on the Mac and NAS are not recognized as being the same. It began it's reading of the NAS (remote) files to create the remote iTunes library to which to sync. When I set up SuperSync on Mac A, it read all local files, and then connected to the NAS remote. Before I bought SuperSync, I manually transferred the audio files of interest from Mac A to the NAS. I only care about sync audio files (but not podcasts) and don't want to sync movies, iPhone apps or other iTunes library items. Mac computer B will on occasion add a new item that should be shared to Mac A and the NAS. Mac computer "A" has 99% of the "master files" which are the "correct" files to which the NAS and Mac computer B should sync to. First, I'll describe what i'm trying to accomplish.
I'm hoping to see if people here can offer solutions to my problems or just give up on this program. This has further convinced me this is a very dubious company and discourage you from getting this program. I've submitted two tickets to Supersync support and have not heard from this company at all-not even an email acknowledging receipt of my emails. It has not come close to accomplishing as advertised. The goal was to synchronize the household iTunes library between two Macs and the QNAP TS-451+. I paid for the SuperSync program ($23) which I fully regret, but am hoping to making lemonade out of lemons now.
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